Tasks
Manage, route, and track work across your organization. Assign tasks to agents, monitor progress in real-time, and ensure nothing falls through the cracks.
Manage, route, and track work across your organization. Assign tasks to agents, monitor progress in real-time, and ensure nothing falls through the cracks.
Tasks are the fundamental unit of work in Aldus-AI. They represent individual pieces of work that need to be completed, tracked, and managed. Whether you're processing customer requests, managing approvals, or coordinating complex workflows, tasks provide visibility and control across your entire operation.
Visualize task flow with drag-and-drop kanban boards. Move tasks between columns, track status at a glance, and maintain workflow momentum across your team.
Automatically route tasks based on rules, capacity, and expertise. Ensure work reaches the right person or agent at the right time with intelligent distribution.
Assign tasks directly to AI agents or team members. Leverage agent capabilities for automation or route to humans for specialized handling and review.
Monitor task progress in real-time dashboards. Track completion rates, identify bottlenecks, and get instant visibility into work status across your organization.
Define dependencies between tasks to enforce order and prerequisites. Ensure sequential workflows execute correctly and maintain data integrity across operations.
Complete audit history for every task action. Track modifications, assignments, and completions with full transparency for compliance and operational analysis.